TECKNET Bluetooth Headset With ENC Dongle

Compatible easily with PC/laptop/tablets/phones and other Bluetooth devices (Non-Bluetooth devices connect with usb-a Dongle).It's ideal for your daily Work/Study/Skype Zoom Meetings/Home/Office/Call Center.

Multipoint Connect - Swith Phone To PC

Question & Answer

1. How to pair TK-HS005 PHONE bluetooth headset to phone/computer via blueooth?

1: Long press MFB 2s to turn on the headset and enter pairing mode. 2: PHONE: search and click to connect [TK-HS005-PHONE] in the Bluetooth list of the phone; COMPUTER: select Start > Settings > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth > Click on the model number [TK-HS005-PHONE] of your device > Connect Success

2. Is the bluetooth headset able to connect to PC without Bluetooth function?

Sure, use included USB dongle; When the Bluetooth connection is unstable, it is recommended to connect the device with a USB adapter.Method: First, plug the dongle into the USB-A port and wait to recognize it; then, power on your headset and wait connect automatically ; Finally, you will hear "Your headset is connected"

3. What is the meaning of ENC(environmental noise canceling) adopted by over-ear bluetooth headphones?

The bluetooth headset can effectively eliminate unwanted background noise (keyboard tapping, children crying, tv background sound...) however, the voice of people around you speaking at a normal volume is not environmental noise and cannot be filtered out.

4.  What should I do if there is no sound from the microphone when I am connected to pc?

When making a call with conference software, please check the sound settings of both the pc and the software to make sure [TK-HS005-PHONE] is selected as the default output and input device (speaker/microphone)

5. Can I use the headset to answer or hang up the call?

When connected to a mobile phone, you can click the MFB to answer/hang up calls on the headset; connected to a laptop, you need to answer calls on the laptop. Reminder: wireless headset with microphone for pc does not work with desk phones/landlines/Cisco IP Phone/Voip Telephone.

6. How to troubleshoot the headset can not be turned on?

Please try charge reset to confirm whether the battery is exhausted; The steady red light means it is charging, and the indicator light turns green to prove that it is fully charged

7.  How to deal with the sudden failure of the Bluetooth headset to connect to the phone/computer? 

In power-on status, long press Volume"-" and MFB for 5 seconds to clear the pair record. Press and hold the multi-function button for 2s to reconnect.

8. Why can't the other party hear me or hear me clearly?

The other party can't hear you: mute button is turned on during the call; can't hear you clearly: microphone is far away from your mouth, the reception effect is poor or the other party’s environment is noisy. Reminder: wireless distance is 49ft in an open environment, and it will be shortened to 33ft if there are obstacles.